FAQs
We know you may have questions before booking with us. Here are detailed answers to the most common ones:
1. Why does EpicRentalUSA charge $15?
The $15 is a one-time reservation fee that secures your priority access to verified properties. Unlike free sites where scams and duplicates are common, we invest in property verification, partnerships, and customer support to ensure your experience is safe and efficient.
2. How long have you been operating?
We’ve been serving renters since 2012, with thousands of successful matches. Over the years, we’ve partnered with Zillow, Kijiji, and other major housing platforms to strengthen our network.
3. What if I don’t like the house after booking?
No problem. Your booking covers the entire process — not just one house. If you don’t like the first option, we continue working with you until we find the right match.
4. What if the listing is fake or misleading?
All properties are pre-verified. However, in the rare case that a home does not match its description, our Fair Viewing Guarantee ensures you get a full refund.
5. How fast will I hear back after paying?
Our team will contact you within 24 hours to confirm details and begin scheduling viewings.
6. Can I use my $15 for multiple houses?
Yes. The fee covers our matchmaking and booking service — which means you can apply it across multiple viewings until you find the right property.
7. Is payment secure?
Absolutely. We use Stripe and PayPal, two of the world’s most secure and trusted gateways, ensuring your payment is fully encrypted.
8. Do you guarantee I’ll get a rental?
We guarantee access to real, verified, and available listings. The final agreement still depends on landlord approval, background checks, and lease terms — but our process ensures you’re not wasting time on scams or unavailable properties.
9. What areas do you serve?
EpicRentalUSA currently serves major cities and suburban areas across the United States. We are continuously expanding to cover more regions.
10. Why choose EpicRentalUSA over free sites?
Free platforms are filled with unreliable ads, scams, and duplicates. With us, you’re paying a small one-time fee for security, speed, and peace of mind. Think of it as an investment in avoiding stress, saving time, and finding your home faster.